Metrus is one of the leading firms in the areas of designing an effective strategy and building strategic measures that create focus and alignment, as discussed in our book, Bullseye: Hitting Your Strategic Targets Through High Impact Measurement. Our services range from designing functional dashboards and corporate scorecards to creating measurement-managed organizations that achieve break-through performance. Our approach focuses on the critical few performance factors that drive success. We eliminate non-essential metrics that add complexity and cost through a four-phased approach.
- Define the strategy – develop a strategic model showing linkage between business results and key business drivers
- Develop strategic measures – define a limited set of key performance measures that reflect the strategy
- Cascade the measures – communicate the strategy and measures through the organization
- Continuous Improvement – monitor, review and evaluate performance
The benefits of using the right metrics, strategy maps and a well-designed scorecarding process include:
- Buy-in at multiple levels to the strategy
- Crystal clear focus for the leadership team and others in the organization
- Effective mechanism to translate and communicate strategy to the workforce
- Centerpiece to building a highly effective performance management system
- Accelerates strategy execution and transformations
