Data Privacy Statement

Updated:  April 20, 2019

Metrus Group, Inc. (we, us, Metrus) provides talent management strategy  services to its clients who are other companies. As a US company, we will process all data in the United States, which mayu be outside of your countrys jurisdiction.

This policy conforms to the EU-US Privacy Shield Principles and to the Swiss-US Privacy Shield Principles developed by the US Department of Commerce in consultation respectively with the European Commission and with Switzerland.

Key elements of Metrus Group’s privacy policy include:

Clarity of communication. Metrus Group subscribes to a policy of full disclosure. This means that any data that may be collected as well as the rules for protecting the anonymity of the individual are fully disclosed.

Data Integrity. Metrus Group and the client agree in advance to share responsibility for the accuracy of any information which may be shared.  We remain the data processor for all identifiable information that is provided to us, and our client remains the controller.

Relevance. Metrus collects only as much individual information as is needed to conduct the work described above.  This typically includes, but is not limited to, contact information, including job title and location (as needed).  We use this data to contact the client representative, and we are a data processor in this role.

Retention. Information is stored only for as long as it is required to provide the services required as part of the client agreement.

Data Security. Metrus Group takes every reasonable precaution to protect all data from external access (electronic and otherwise) with state-of-the-art equipment and technology. Metrus Group and the client agree in advance to share responsibility for protecting the privacy of all client information as part of the introductory material.  This includes, where appropriate, identifying the country where the data will be stored.

Implementation. Metrus Group uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. A copy of this policy is provided to every employee. We encourage interested persons to raise any concerns using the contact information provided below, and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.

Right to Access. Metrus Group acknowledges that individuals have the right to access the personal information that we maintain about them.  An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to Metrus Group at:

Valeria Schiemann
Metrus Group, Inc.
P.O. Box 428
Lebanon, NJ 08833 USA
vschiemann@metrus.com
908–246-0796

Note that as a data processor, we may be required to forward any requests we receive to our client, who remains the data controller.

Onward Transfer of Information. Metrus Group, Inc. does not share information with any third parties. If we ever were to engage in any onward transfers of data with third parties, we would update this policy to indicate the identify of those entities as well as the purpose for which they receive the data, and provide an opt-out or opt-in choice, as applicable, to limit the use and disclosure of personal data.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.

In cases of onward transfer to third parties of data of EU and Swiss individuals received pursuant to the  Privacy Shield principles, Metrus Group is  liable unless we can prove that we were not party to the events giving rise to the damages.

EU-US and Swiss US Privacy Shield Frameworks

Metrus Group, Inc. complies with the EU-US  and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland, respectively. Metrus Group, Inc. has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. Metrus Group further agrees that any disputes shall be managed by the EU DPA’s (Data protection Authorities). To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

The Metrus Group Data Privacy Statement shall be accessible through our website www.metrus.com.

In compliance with the EU-US Privacy Shield Principles, Metrus Group, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact:

Valeria Schiemann
Metrus Group, Inc.
PO Box 428.
Lebanon, NJ 08833USA
vschiemann@metrus.com
908-246-0796

Metrus Group, Inc. has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD.  If you are a Swiss or EU individual and do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information, and to file a complaint.  This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions you many invoke binding arbitration for some residual claims not resolved by other redress mechanisms.  See pPrivacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-Introduction.

Metrus Group is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Statement of conformation. Metrus Group certifies that its privacy policy as described above is accurate, comprehensive, and completely implemented. It can be accessed at any time at: https://www.metrus.com/privacy-policy.html.

Any concerns about Metrus Group’s adherence to the practices described in its privacy policy statement or non-compliance with the Privacy Shield should first be addressed to:

Valeria Schiemann
Metrus Group, Inc.
PO Box 428
Lebanon, NJ 08833 USA
vschiemann@metrus.com
908-246-0796