Building a High-Performance Culture
A three-year, multi-part journey paved the road for this client’s transformation into a high ACE organization. Steps in the journey involved a strategic employee survey process that included interim tracking of priority improvement areas, as well as follow up and action planning activities focused on the drivers of employee Alignment, Capabilities and Engagement.
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Energy
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Growing the Value of the HR Function
Feedback from stakeholders about HR core deliverables and service interactions, coupled with facilitated action planning, led this HR client to significantly improved ratings over two years of the quality of their talent acquisition services and their understanding of business needs.
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Biotechnology
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Using Talent Analytics for Improved Business Performance
A strategic employee survey process designed to assess and track employee Alignment, Capabilities and Engagement, and link people issues to business outcomes, launched workforce optimization strategies for this client. Result: a 32% reduction in customer complaints, a 25% reduction in turnover and a 30% increase in revenue.
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Quick Serve Restaurant
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Building and Executing a Winning Strategy for Growth
Strategy sessions were conducted to redefine the core business strategy for expansion into new markets, design and implement a balanced scorecard, and establish a regular review process for tracking strategy execution. Together, this provided a foundation for the client to expand into new markets and earned them a “Best Practices” designation from APQC.
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Medicare Administrative Contractor
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Closing the Gap in Essential Leadership Capabilities
The development and implementation of customized training programs for decision making and problem solving together with train-the-trainer tools enhanced the capabilities and alignment of this client’s high potential leaders, powering their ability to motivate and train others in important skills.
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Medical Technology and Devices
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Boosting Talent Acquisition and Employee Retention
A disciplined process for defining its talent value proposition, together with communicating the proposition both in and outside the company, helped this client differentiate itself from the competition and improve its recruiting process.
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Pharmaceutical
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